How to speak up for yourself

The problem is, when our range narrows, it produces something called the low-power double bind: if we don’t speak up, we go unnoticed, but if we do speak up, we get punished.

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The first tool — which is sometimes called “the mama bear effect” — was discovered in negotiations through an important finding. On average, at the bargaining table women make less ambitious offers and get worse outcomes than men. However, negotiation researchers Hannah Riley Bowles and Emily Amanatullah both discovered there is one situation where women receive the same outcomes as men and are just as ambitious — when they advocate for others. When they do, they expand their range in their own minds and become more assertive. Like a mama bear defending her cubs, when we advocate for others, we can discover our own voice.

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There’s another way to be assertive and still be likable: signal your flexibility. Imagine that you work at a car dealership, and you want to sell someone a car. You’re more likely to make the sale if you give your customer two options; let’s say option A is a price of $24,000 and a five-year warranty, and option B is a $23,000 price and a three-year warranty. My research shows when you give people a choice of options, it lowers their defenses, and they’re more likely to accept your offer.

How to speak up for yourself